@Graham-PC2 wrote:
I cancelled our direct subscription because it was included in the Sky package but now cannot access through Sky; no matter how I try and activate all I get is " Upgrade to Watch"
I assume by "activate" you mean you have worked through all of the steps here?
https://support.discoveryplus.com/gb/Answer/Detail/000004098
If so, double check step 6 and that you are signing into the correct account.
——————————————————————————————————————————————————
sky Q 2 TB | sky Q Mini | sky Mobile | EE Full Works FTTC | LG B6 OLED | SONOS Beam 2
If you found my post helpful, please give it a like.
If my post helps solve your issue, please use Mark as Answer to assist others.
Please Note: I am not a sky employee, just a customer the same as you.
