5 App not working.

[CBM4]

Every time I load my 5 App. I can select any choosen programme but when I click on my choice I get an error message: AJS-3007

pressing the OK button it takes me back to the App home page.

i have contacted Sky help several times and despite promises nobody can solve the problem or a permanent basis.

[Jporch316]

Hi @CBM4 

@there's two options to try - both within the settings menu 

app refresh - this refreshes the app but can take several hours to complete in the background 

reinstall apps - you can choose an app to be uninstalled then reinstall 

both options are in settings - system management - reset & updates 

[CBM4]

Many thanks . I'll try your recommendations.