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Discussion topic: technical issue and netflix code ui-800-3 error

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This message was authored by chantaliz This message was authored by: chantaliz

technical issue and netflix code ui-800-3 error

Not sure what is happening, nothing is working, no sky glass tv working, technical issue and no netflix working coming up the ui-800-3 error.  I tried unplugging, waiting a while and plugging a few times, not working, tried the puck box reset a few times, not working either, I changed  the batteries of my puck remote, and it did not make any difference, what can be happening?  help please.

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This message was authored by GD1 This message was authored by: GD1

Re: technical issue and netflix code ui-800-3 error

Posted by a Superuser, not a Sky employee. Find out more

@chantaliz  The issue won't be with your remote so changing the batteries is pointless, you have a wifi connection or broadband issue.

 

Have your checked your broadband service is still up & running?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


chantaliz
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This message was authored by chantaliz This message was authored by: chantaliz

Re: technical issue and netflix code ui-800-3 error

Thank you for replying.  Now the sky glass is working, I have not tried to connect with Netflix, I will do that tomorrow, I hope it is fixed.  Thank you for giving me some hints.  Have a good evening.

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