technical issue and netflix code ui-800-3 error

[chantaliz]

Not sure what is happening, nothing is working, no sky glass tv working, technical issue and no netflix working coming up the ui-800-3 error.  I tried unplugging, waiting a while and plugging a few times, not working, tried the puck box reset a few times, not working either, I changed  the batteries of my puck remote, and it did not make any difference, what can be happening?  help please.

[GD1]

@chantaliz  The issue won't be with your remote so changing the batteries is pointless, you have a wifi connection or broadband issue.

Have your checked your broadband service is still up & running?

[chantaliz]

Thank you for replying.  Now the sky glass is working, I have not tried to connect with Netflix, I will do that tomorrow, I hope it is fixed.  Thank you for giving me some hints.  Have a good evening.