Hi @Jodie+1
You will need to provide more information broke how? The TV is your property (repayments are for the loan) and accidental damage is not covered by warranty.
Warranty lasta for 2 years and covers component failures. Outside of this you can get everything bar the screen repaired. See: https://www.sky.com/help/articles/sky-glass-tv-repairs.
Remember we are fellow customers here on the community not sky.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
