Discussion topic: no connection signal

This message was authored by: Falconerflying · ‎05 Dec 2023

How do I get sky to connect at turn on. I get no connection message then I turn off and back on and it connects It. first attempt never connects even the walk past doesnt. I just get no connection or a screen showing all the lead and airial ports . Turn off and back on and its normal. Have reconnected router .Do I reset ? I have turned off at mains and back on again but no change and this has been going on for several weeks.

This message was authored by: MarkGoldsmith · ‎05 Dec 2023

Have you tried turning the networked standby mode to ON in the settings.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by: bayardm · ‎05 Dec 2023

@Falconerflying

I got a similar message, for the first time in two years, recently. The first message said "no service". I pressed the OK button on the remote and got the screen with the aerial and hdmi icons. I pressed the ok button again and got the Home Screen, and everything worked ok.

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc

This message was authored by: Falconerflying · ‎07 Dec 2023

Yes have reset everything I can except completly resetting the TV. Have doubled checked all the settings

Discussion topic: no connection signal

no connection signal

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