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Discussion topic: lose the internet on TV Glass

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This message was authored by Sherbert123 This message was authored by: Sherbert123

lose the internet on TV Glass

my internet keeps stopping on my Sky Glass TV.I just sit there watching TV and the TV goes off. Look on the  router and I will have 2 orange lights and 2 green instead of 4 green ones. This is now happening every day 1-3 times. I am 86 years old living in my own and it's very annoying, got to keep putting in the password for the internet. I would like an engineer to come look at it I can't pull the TV out to look at all the wiring etc   regards 

 

 

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This message was authored by GD1 This message was authored by: GD1

Re: lose the internet on TV Glass

Posted by a Superuser, not a Sky employee. Find out more

@Sherbert123   Sky Glass has no engin eer appointments so you won;t get anyone from Sky to look at your Glass TV.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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