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Discussion topic: freezing sky glass

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This message was authored by bluskystar1 This message was authored by: bluskystar1

freezing sky glass

my glass TV keeps freezing .

i have an excellent string wi-fi and amazon fire stick an all other channels work fine but not on my glass 

i have tried to speak to someone but can't get passed the bot 

i have now not paid my bill so they have stopped me watching any TV on it 

 

i just feel i should get compensated and not have to pay a month or two because of this freezing issue 

 

 

would that be possible do you think and can i get my tv back on without paying the £52 balance ?