I have a puck which came with the second hand sky glass TV. I explained briefy to the customer service lady when she called me just now what you have all said about coming off sky Q first then setting up sky stream and she seems to think that shouldnt be the issue but shes going to call me back in a minute with hopwfully an answer to that.
Yes the TV we reset whilst i was on the phone to her but once we got to the part where it gives you the activation code on the sky glass tv we cant go any further as i dont have authority to the activate pagre..presumably becasue im still on sky Q so cant activate the tv to my account until im set up with stream, by what your all sying.
Yes they did make me aware that i would loose my ability to record when i move to skyglass, however im currently running the sky q box through a hdmi cable to the back ot the glass tv and can access all areas of my sky Q subscription, when its cancelled and i move to sky i can still access the recording on my sky Q box apparently but ill cross that bridge later, im not to botherd if i do loose them ive been watching the ones i dont want to loose over the past week, just incase.
