blue screen on sky glass

[tonyp1984]

i seem to have a blue screen on sky glass on all channels amazon video has a black screen with sound but netflex works fine

[GD1]

@tonyp1984  Have ou unplugged the TV for a couple of minutes and plug it back in.

[tonyp1984]

yes ive unpluged everything and nothing has changed

[GD1]

@tonyp1984  Are you connecting over wifi or ethernet?

[tonyp1984]

im using wifi

[GD1]

@tonyp1984  If you can,  could your try ethernet cable from the TV to router, unplug the TV 1st then once conn ection with ethernet plug back in.

[JulieinScotland]

I had this happen to me yesterday morning when I first started the Glass TV. 

So I voice commanded 'Settings' then pressed the 'Home' button on the remote....

Everything worked as expected from then on

Now this might not be the same issue but it might help

[tonyp1984]

i tryied removing the router and reinstalled it again and that has reulved the problem but amazon video i cant seem to fix