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Discussion topic: Watch from start jumps

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This message was authored by catfan This message was authored by: catfan

Watch from start jumps

When  i choose the watch from start option, after about 45 mins the tv jumps to live and its not always possible to rewind to where you were. Does this happen to everyone?

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Watch from start jumps

Posted by a Superuser, not a Sky employee. Find out more

Hi @catfan 

 

Short answer is no. Works as expected but with some issues sometimes. I guess one question back for you is, is there a pattern to this issue? I.e is it a specific channel or app (i.e. sky content, itv content etc). 

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Watch from start jumps

Posted by a Superuser, not a Sky employee. Find out more

I suspect it may be network instability issues which causes it to exit the "watch from live" and go back to the live feed. Are you connecting to the internet via WiFi?



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by Widget This message was authored by: Widget

Re: Watch from start jumps

Yes same issue...

I had thought it may be a network instability as had been suggested so I set up a network monitor which has yet to show any issues to explain the jumps.

 

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