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Discussion topic: Using Sky Glass TV HDMI inputs without streaming package.

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This message was authored by Sqaull This message was authored by: Sqaull

Using Sky Glass TV HDMI inputs without streaming package.

I have recently gone back to Sky Q after having poor Internet connection issues with Sky Glass. I still have the Glass TV, but it continously states it is having a technical issue and that Sky are working hard to fix it. The TV is no longer connected to the Internet, as I only need it to access the HDMI inputs.

 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Using Sky Glass TV HDMI inputs without streaming package.

Posted by a Superuser, not a Sky employee. Find out more

@Sqaull wrote:

 

The TV is no longer connected to the Internet, as I only need it to access the HDMI inputs.

 


I suspect that the first thing you should try is getting it back online: while a Glass set has some functionality without a network connection, it may be feeling rather lonely.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by mikealanr This message was authored by: mikealanr

Re: Using Sky Glass TV HDMI inputs without streaming package.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sqaull 

 

Have you set you Glass to work with Q as per the instructions here: https://www.sky.com/help/articles/connect-q-to-glass

 

Particularly the CEC control as this controls switching to inputs automatically. However I would leave Glass connected to the internet as @TimmyBGood indicates, it will still receive updates etc.

 

MikeAlwnR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Using Sky Glass TV HDMI inputs without streaming package.

How have you disconnected the Glass TVfrom the internet?

 

Have you connected the Glass TV to a DTT aerial?

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