05 Mar 2024 02:33 PM
I have recently gone back to Sky Q after having poor Internet connection issues with Sky Glass. I still have the Glass TV, but it continously states it is having a technical issue and that Sky are working hard to fix it. The TV is no longer connected to the Internet, as I only need it to access the HDMI inputs.
05 Mar 2024 03:30 PM - last edited: 05 Mar 2024 03:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sqaull wrote:
The TV is no longer connected to the Internet, as I only need it to access the HDMI inputs.
I suspect that the first thing you should try is getting it back online: while a Glass set has some functionality without a network connection, it may be feeling rather lonely.
05 Mar 2024 03:38 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Sqaull
Have you set you Glass to work with Q as per the instructions here: https://www.sky.com/help/articles/connect-q-to-glass
Particularly the CEC control as this controls switching to inputs automatically. However I would leave Glass connected to the internet as @TimmyBGood indicates, it will still receive updates etc.
MikeAlwnR
06 Mar 2024 08:30 AM
How have you disconnected the Glass TVfrom the internet?
Have you connected the Glass TV to a DTT aerial?