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Discussion topic: Upgraded to sky glass for sport and I don’t have it

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This message was authored by Jake39 This message was authored by: Jake39

Upgraded to sky glass for sport and I don’t have it

Hello we upgraded to sky glass last week the main reason for this was to add sport on. And it's still not added on why is this I said to the advisor like 10 times it's for sport we agreed the price and everything 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Upgraded to sky glass for sport and I don’t have it

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jake39 

 

Your not talking to Sky. We are fellow subscribers. Is it showing as part of your package in the My Sky app or website? If not you can add it there. However if special pricing etc was agreed, you will need to contact Sky customer services.

 

https://www.sky.com/mysky

 

You can contact Sky by dialling 150 from a Sky Landline or Mobile or go to this site and scroll down to need more help and call the 0330 number (the forums doesn't allow us to post numbers).

 

https://www.sky.com/help/home

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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