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Discussion topic: Updated my sky 7 days ago as had issues with broadband, i am not happy, i have no TV signal

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This message was authored by: Carolinejones

Message posted on ‎11 Nov 2024 09:54 PM

Updated my sky 7 days ago as had issues with broadband, i am not happy, i have no TV signal

I am very dissapointed, 

Screen says loading,  then goes off, then says system error.

It's worse now than before I had up grade.

 

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This message was authored by: Jporch316

Message posted on ‎11 Nov 2024 10:06 PM

Re: Updated my sky 7 days ago as had issues with broadband, i am not happy, i have no TV signal

Posted by a Superuser, not a Sky employee. Find out more

@Carolinejones 

 

I have escalated your post to the online sky community team. Please lookout for an invite to chat with them 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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This message was authored by: Mr+Flibbles+86

Message posted on ‎12 Nov 2024 08:36 AM

Re: Updated my sky 7 days ago as had issues with broadband, i am not happy, i have no TV signal

Thanks for escalating this. We’ve sent an invite to @Carolinejones to chat.

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Message posted on ‎14 Nov 2024 09:00 AM

Re: Updated my sky 7 days ago as had issues with broadband, i am not happy, i have no TV signal

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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