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Discussion topic: UHD

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This message was authored by Nilson1 This message was authored by: Nilson1

UHD

I can not watch UHD in my room, I can watch only in my living room. 

 

 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: UHD

Posted by a Superuser, not a Sky employee. Find out more

@Nilson1 what device are you using to get the programming?  If it is a Glass TV it is fully UHD compliant but you have to buy the UHD and Dolby Atmos pack to see Sky content in UHD. Of course you also need a decent wifi signal to carry the up to 30Mb/s UHD programming requires.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Nilson1
Topic Author
This message was authored by Nilson1 This message was authored by: Nilson1

Re: UHD

Thank you for answering. 
I have tv sky puck, my internet is ultra fast. 

I love formula 1 and I have add in my playlist and, I pay monthly for UHD but I cannot watch in my room in UHD, I can watch only in HD. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: UHD

What connection speed does the Netflix  Network check on the Puck report in your room?

Exiled in HH
Nilson1
Topic Author
This message was authored by Nilson1 This message was authored by: Nilson1

Re: UHD

It is about 250 Mbps average. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: UHD

Try playing a high bit rate UHD demo in YouTube is nerd stats mode for 5 or 10 mins. Do you get any dropped frames?

Exiled in HH
This message was authored by bayardm This message was authored by: bayardm

Re: UHD

Is your tv UHD capable?

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
This message was authored by Jporch316 This message was authored by: Jporch316

Re: UHD

Posted by a Superuser, not a Sky employee. Find out more

@bayardm wrote:

Is your tv UHD capable?


This .....

 

your "other tv" must be uhd / 4k compatible. Smaller televisions (if that's what you have in your bedroom) don't support uhd 

 

if it is a 4K tv make sure you go into the picture settings and check that uhd is set as the picture quality 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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