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Discussion topic: UHD

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This message was authored by Nilson1 This message was authored by: Nilson1

UHD

I can not watch UHD in my room, I can watch only in my living room. 

 

 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: UHD

Posted by a Superuser, not a Sky employee. Find out more

@Nilson1 what device are you using to get the programming?  If it is a Glass TV it is fully UHD compliant but you have to buy the UHD and Dolby Atmos pack to see Sky content in UHD. Of course you also need a decent wifi signal to carry the up to 30Mb/s UHD programming requires.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Nilson1
Topic Author
This message was authored by Nilson1 This message was authored by: Nilson1

Re: UHD

Thank you for answering. 
I have tv sky puck, my internet is ultra fast. 

I love formula 1 and I have add in my playlist and, I pay monthly for UHD but I cannot watch in my room in UHD, I can watch only in HD. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: UHD

What connection speed does the Netflix  Network check on the Puck report in your room?

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Nilson1
Topic Author
This message was authored by Nilson1 This message was authored by: Nilson1

Re: UHD

It is about 250 Mbps average. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: UHD

Try playing a high bit rate UHD demo in YouTube is nerd stats mode for 5 or 10 mins. Do you get any dropped frames?

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This message was authored by bayardm This message was authored by: bayardm

Re: UHD

Is your tv UHD capable?

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
This message was authored by Jporch316 This message was authored by: Jporch316

Re: UHD

Posted by a Superuser, not a Sky employee. Find out more

@bayardm wrote:

Is your tv UHD capable?


This .....

 

your "other tv" must be uhd / 4k compatible. Smaller televisions (if that's what you have in your bedroom) don't support uhd 

 

if it is a 4K tv make sure you go into the picture settings and check that uhd is set as the picture quality 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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