Tv stops streaming

[Justin72]

Tv keeps stopping and can get channels to work

[Addie15]

Hi there, @Justin72. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Tom-W19]

Hi @Justin72 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[JuliWard]

I keep getting the signal that there is a technical fault with the series I am streaming.. In one episode alone it has happened 5 times. Each time I check internet/broadband connection it states that everything is ok.

This has happened on several times on different programs, both Sky and Apps.

[MarkGoldsmith]

@JuliWard does it stop doing this if you reboot the device?

To reboot you need to turn it off at the plug for 30 seconds.

Also how are you connecting it to the internet, or WIFI or ethernet?