Hi @Miss+jolisa+talbp
You arent talking to Sky. This is a customer helps customer forum. If you describe the issues you having the community will do it's best to assist. What do you mean by playing up? Do you mean TV channels not loading? What is your broadband speed? What troubleshooting tips have you tried already?
In terms of TV turning off. Sky Glass has quite an aggressive eco mode. See here for more info: https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology#:~:text=Your%....
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
