@Nathan1512 - have you tried rebooting the TV.
1) Put it into standy mode
2) Turn it off at theplug
3) Wait 30 seconds
4) Turn it on at the plug
If that doesn't work i suggest you call Sky customer services as i believe the fix maybe to perform a reset of the TV, which would then require you to relink it to your Sky account. Whilst instructions to do this can be found easily on Sky's own help documentation they do advise that resets are performed only at the instructions on a Sky employee as whilst a reset may fix one problem is can very easily cause other issues.
If you want to accept the risk of performing the reset yourself I can link you to the steps in their documentation
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