0

Discussion topic: Tv problems

Reply
This message was authored by: Stuholmes123

Tv problems

I'm having issues with my sky glass tv, 

every so often it has trouble connecting to the WiFi. 
it also comes up with a message saying having trouble loading content so I have to turn it off at the mains and then it's ok. 

Reply

All Replies

This message was authored by: Jporch316

Re: Tv problems

Posted by a Superuser, not a Sky employee. Find out more

@Stuholmes123 wrote:

I'm having issues with my sky glass tv, 

every so often it has trouble connecting to the WiFi. 
it also comes up with a message saying having trouble loading content so I have to turn it off at the mains and then it's ok. 


Hi

 

ate you able to connect via ethernet cable or powerline adapters ? Sound like the wifi signal is weak arriving at your tv 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: MariaGui

Re: Tv problems

I'm having the exact sme problem, nd I'm connected through the ethernet cable, very max speed but my skyglass keeps saying wait for the program to load, then switches itself off.
Reply