TV sticking

[Peter8]

My sky gkass TV on any channel keeps sticking and repeating itself . Annoying is not the word. How do u fix this?

[MarkGoldsmith]

Have you tried unplugging the Tv for 10 minutes and seeing if that helps?

[Exiled-in-HH]

Have you check your connection speed using the Netflix network check?

[Wayne+1976]

My sky glass and puck are doing the same on itv and sky gold 

[Peter8]

It does happen alot on itv , gold weird ? What did u do?

[Wayne+1976]

I rang sky they said just keep a eye on it as they have had no reports .

[Exiled-in-HH]

@Peter8 and @Wayne+1976 have you checked your connection speeds to the internet using the Netflix network check on the devices?

[Wayne+1976]

Yes I've done that and because I have sky broadband I've done a speed check all fine.

[Exiled-in-HH]

@Wayne+1976 what result did you get?

[Wayne+1976]

32.9 MBs great for streaming and downloads 

[MarkGoldsmith]

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@Wayne+1976 wrote:

32.9 MBs great for streaming and downloads 

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So that's borderline for the Sky Stream platform. The minimum recommended speed is 25-30 Mbps depending on if the content you are watching is HD or UHD. Obviously if you are using the internet on other devices at the same time or have multiple Sky streaming devices then you will suffer issues with the streaming.

[Wayne+1976]

But every other channel works perfect no drop outs , only 2 channels are  playing up . Itv and gold