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Discussion topic: TV sticking

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This message was authored by Peter8 This message was authored by: Peter8

TV sticking

My sky gkass TV on any channel keeps sticking and repeating itself . Annoying is not the word. How do u fix this?
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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: TV sticking

Posted by a Superuser, not a Sky employee. Find out more

Have you tried unplugging the Tv for 10 minutes and seeing if that helps?



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: TV sticking

Have you check your connection speed using the Netflix network check?

Exiled in HH
This message was authored by Wayne+1976 This message was authored by: Wayne+1976

Re: TV sticking

My sky glass and puck are doing the same on itv and sky gold 

Peter8
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This message was authored by Peter8 This message was authored by: Peter8

Re: TV sticking

It does happen alot on itv , gold weird ? What did u do?
This message was authored by Wayne+1976 This message was authored by: Wayne+1976

Re: TV sticking

I rang sky they said just keep a eye on it as they have had no reports .

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: TV sticking

@Peter8 and @Wayne+1976 have you checked your connection speeds to the internet using the Netflix network check on the devices?

Exiled in HH
This message was authored by Wayne+1976 This message was authored by: Wayne+1976

Re: TV sticking

Yes I've done that and because I have sky broadband I've done a speed check all fine.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: TV sticking

@Wayne+1976 what result did you get?

Exiled in HH
This message was authored by Wayne+1976 This message was authored by: Wayne+1976

Re: TV sticking

32.9 MBs great for streaming and downloads 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: TV sticking

Posted by a Superuser, not a Sky employee. Find out more

@Wayne+1976 wrote:

32.9 MBs great for streaming and downloads 


So that's borderline for the Sky Stream platform. The minimum recommended speed is 25-30 Mbps depending on if the content you are watching is HD or UHD. Obviously if you are using the internet on other devices at the same time or have multiple Sky streaming devices then you will suffer issues with the streaming.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by Wayne+1976 This message was authored by: Wayne+1976

Re: TV sticking

But every other channel works perfect no drop outs , only 2 channels are  playing up . Itv and gold 

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