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Discussion topic: TV goes off

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This message was authored by Lou81TT This message was authored by: Lou81TT

TV goes off

please wait for your programme to load error and then turns off

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This message was authored by mikealanr This message was authored by: mikealanr

Re: TV goes off

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lou81TT 

 

Related to poor internet connection. Try a power down for a few minutes in the first instance. But you will need to provide more information such as ISP, broadband speed, has it worked previously? Is this a new install etc?

 

We are fellow subscribers and have no information about your set up unless you tell us.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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