03 Feb 2024 04:09 PM
I thought that would be the case, thanks for the reply.
03 Feb 2024 06:34 PM
@David83 Been dealing with the same issue since September and still not been fixed. Discovery won't help while Sky can fix the issue. It's ridiculous
03 Feb 2024 06:39 PM
I rang sky earlier and they basically said there wasn't any other known people that are effected with the issue and I should maybe post on the forum. Now I know there's so many people with the same issue! Joke
03 Feb 2024 06:42 PM
@David83 Same here 🤦♂️ I was told no such issue was known but on these forums there seems to be so many people with the same issue, which makes it even more frustrating
03 Feb 2024 07:08 PM
Get TNT Ultimate with UHD/HDR picture via D+ app on my Sky Q box but no Dolby Atmos or even 5.1, not my setup as get this with Sky Sports.
Any setting I need to tweak to get the full Dolby sound?
06 Feb 2024 08:29 PM
I dont think you can use the app if registered via sky, could be wrong though!
06 Feb 2024 08:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@Random-user wrote:I dont think you can use the app if registered via sky, could be wrong though!
That is indeed incorrect. If you subscribe to TNt sports through Sky then your discovery plus account that you get "included with Sky" should get upgraded to the discovery plus premium tier that includes TNT sports.
sometimes however the automated process can fail as it requires info to be pass from Sky to discovery and for discovery to then process that information and upgrade the account. There are a number of reasons why in a small number of scenarios this processes fails and requires backend assistance from both Sky and discovery to resolve.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
NOT a Sky Employee
09 Apr 2024 03:53 PM
12 Apr 2024 07:25 PM
I still can't access tnt sport through discovery plus app on any of my devices, I pay tnt through sky and I have my discovery also with sky, and I'm getting zero help from anyone from sky or discovery
12 Apr 2024 07:35 PM
@parrish46 I'm now about 6/7 months into not being able to access TNT sports through the app and continuously having zero help from sky or TNT
14 Apr 2024 12:17 PM - last edited: 14 Apr 2024 12:48 PM
Reminder if any members based in Republic of Ireland.
Note TNT Sports isn't available through discovery+ in the Republic of Ireland.
https://support.discoveryplus.com/ie-en/Answer/Detail/000004116
TNT Sports is tied to Sports Extra Subscription and is only available in Republic of Ireland
Sports Extra is TNT Sports + Premier Sports
Sports Extra is available from Sky, Now TV, Virgin Media and Vodafone.
You watch TNT Sports and Premier Sports on Sky Q/Sky Glass/Stream from TV Guide
Sky Glass/Stream you can add to playlist from Tv Guide to do cloud recordings
Reason why TNT Sports is not included with discovery+ app is due to Sports Extra been a subscription that is both TNT Sports and Premier Sports.
14 Apr 2024 12:34 PM
It's terrible isn't it! I ended up cancelling TNT Sports as I wasn't able to watch it on the app. Spoke to sky so many times who said it's Discovery's problem and they said the same about sky. How hard is it to implement?
Ultimately sky have lost out about £60 per month as I also cancelled sky sports
18 Apr 2024 07:24 PM
I have just been informed we can't get access to the premium on the app if you have sky stream or glass and it's a known issue, but Sky are aware of the problem
18 Apr 2024 07:38 PM
Posted by a Superuser, not a Sky employee. Find out more
@Super+Anthony wrote:I have just been informed we can't get access to the premium on the app if you have sky stream or glass and it's a known issue, but Sky are aware of the problem
I'm getting premium Discovery + via Stream and Glass (including HD and UHD when available). I subscribe via BT. So is it that you can't get it if you subscibe to TNT sports via Sky? Of course I can't get access to the linear channels on Sky. Currently watching Lille v Aston Villa via stream and Atalanta v Liverpool via Sky Glass on the Discovery + app.
18 Apr 2024 07:58 PM
I pay for TNT sports through Sky and they just told me it's been an issue since February