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This discussion topic has been answered Discussion topic: Subtitles removal

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This message was authored by: Joanna62

Subtitles removal

I do not need subtitles or audio descriptions on my Sky programmes I tirnbtg off in settings whilst watching the prgramne but they come back when I switch to another programme and I do not want them how do I permanently switch them off 


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This message was authored by: MarkGoldsmith Answer

Re: Subtitles removal

Posted by a Superuser, not a Sky employee. Find out more

You need to turn them off in the main Settings as it sounds like you have them turned on as the default option. If you just turn it off using the mini-menu it will only be for the programme you are currently watching, as the option in the Settings will always take precedant.

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This message was authored by: MarkGoldsmith Answer

Re: Subtitles removal

Posted by a Superuser, not a Sky employee. Find out more

You need to turn them off in the main Settings as it sounds like you have them turned on as the default option. If you just turn it off using the mini-menu it will only be for the programme you are currently watching, as the option in the Settings will always take precedant.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: Joanna62

Re: Subtitles removal

Thank you for your answer I have been removing them each time when I am watching it.  

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