Discussion topic: Sound is not working on some channels of our Sky Stream

This message was authored by: Gra5 · ‎01 Jun 2024

Hi, the sound on our Sky Stream works perfectly on most channels but does not work at all on some channels or Netflix. Any suggestions?

This message was authored by: MarkGoldsmith · ‎01 Jun 2024

@Gra5 have you tried unplugging the stream puck for a couple of minutes and see if that helps?

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

All Replies