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Discussion topic: Software Build Version QS015 has started rolling out

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This message was authored by Anonymous This message was authored by: Anonymous

Re: Software Build Version QS015 has started rolling out

@Joe-Bow 

 

Ah OK, I've been getting the subscription thing since QS14 second rollout or just after profiles launch actually.

 

I was hoping there is something in there to resolve the continue watching issues. 

This message was authored by Mark39 This message was authored by: Mark39

Re: Software Build Version QS015 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Joe-Bow, @Paul+Boland thanks for trying. It consistently crashes with my other half's YT profile and the Guest profile, but works fine with my profile when I add it (mine wasn't on the Puck previously).

 

The other half's YT profile still works fine on other devices though. I've tried signing out, removing it from the Puck and re-adding it, but still it crashes the Puck. I'm baffled.

This message was authored by GD1 This message was authored by: GD1

Re: Software Build Version QS015 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Mark39  Just tried it on mine, never use the app on Glass, so had to log in/add profile, so far no issues.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Joe-Bow This message was authored by: Joe-Bow

Re: Software Build Version QS015 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

@Joe-Bow, @Paul+Boland thanks for trying. It consistently crashes with my other half's YT profile and the Guest profile, but works fine with my profile when I add it (mine wasn't on the Puck previously).

 

The other half's YT profile still works fine on other devices though. I've tried signing out, removing it from the Puck and re-adding it, but still it crashes the Puck. I'm baffled.


Sounds like some sort of cached data has got corrupt, @Mark39 , on that Puck.  Reset time, methinks.

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Software Build Version QS015 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

Probably a silly question @Mark39 have you tried the refresh apps ?

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Mark39 This message was authored by: Mark39

Re: Software Build Version QS015 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Jporch316 wrote:

Probably a silly question @Mark39 have you tried the refresh apps ?


Not silly 🙂, but yes, I have, but no difference.

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Software Build Version QS015 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Mark39  I guessed you may already have tried 

——————————————————————————
43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Lawrence+cope This message was authored by: Lawrence+cope

Re: Software Build Version QS015 has started rolling out

Folks, ask yourself this question   Will it last longer than a McDonalds Burger?🤪

This message was authored by Mark39 This message was authored by: Mark39

Re: Software Build Version QS015 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Joe-Bow wrote:

.

Sounds like some sort of cached data has got corrupt, @Mark39 , on that Puck.  Reset time, methinks.


Yes, I,think you're right, @Joe-Bow. And then all the inevitable app log-ins again, I imagine.....

This message was authored by Anonymous This message was authored by: Anonymous

Re: Software Build Version QS015 has started rolling out

@Jporch316 No QS015 for us, now it will be whoever becomes custodian of our Glass TV - see my seperate post.

Paul+Boland
Topic Author
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Software Build Version QS015 has started rolling out

Both my Sky Glass and Sky Stream Pucks

 

Have updated from QS015.005.00P to QS015.006.00P

 

Likely just a minor update 005 to 006

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Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Software Build Version QS015 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Paul+Boland  Yeah one of my pucks updated over night no changes that I can see so must  have been under the hood fixes.I was hoping for the improved continue watching that was rumoured to be happening in q15 

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“Trying to help improve sky glass”
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Software Build Version QS015 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@Lawrence+cope wrote:

 Will it last longer than a McDonalds Burger?


I thought a lettuce was now the approved unit of duration.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by MrLeeches This message was authored by: MrLeeches

Re: Software Build Version QS015 has started rolling out

Do Sky provide any update information?

 

What do we think is included?

 

Still on QS014 on my Glass and 4 pucks

This message was authored by Deedee36 This message was authored by: Deedee36

Re: Software Build Version QS015 has started rolling out

Posted by a Superuser, not a Sky employee. Find out more

@MrLeeches  Sky don't seem to inform customers of any update info unless there is a big new feature.Having tried the q15 update I haven't found any difference so I would assume it's small fixes under the hood 

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“Trying to help improve sky glass”
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