05 Jan 2025 10:29 AM
05 Jan 2025 10:34 AM
Posted by a Superuser, not a Sky employee. Find out moreOk. Note you'll have to dispose of your current TV yourself - Sky won't take it back. And if you bought it on credit, you'll need to continue with the payments until the loan is repaid.
There are rumours of a Glass 2 being announced in February so you might want to wait until then.
05 Jan 2025 10:35 AM - last edited: 05 Jan 2025 11:12 AM
Posted by a Superuser, not a Sky employee. Find out more@Paula+Usher How long have you had the set? If more than 31 days you're past the cool off period and in that case you would need to order a new set.
05 Jan 2025 12:27 PM - last edited: 05 Jan 2025 12:31 PM
Posted by a Superuser, not a Sky employee. Find out more
Your current set isn't on loan, hire or hire-purchase: you've bought it outright even if you are currently making monthly repayments. Swapping through Sky isn't an option, although they'll happily sell you an additional unit and the Whole Home subscription add-on to use it.