I "supposedly"get 75Mb/s download speed and pay for UHD but whenever I try and watch Sky Sports UHD to watch live football in UHD, it constantly stalls and buffers. Absolute waste of time and money. Anyone else get this issue? I actually really dislike sky stream but have no other option as where I live, I cannot obtain a signal via a dish.
Posted by a Superuser, not a Sky employee. Find out more
Are you connected via Wifi and if so have you tried connecting via ethernet and not WiFi ( and disabling Wifi in the puck's network settings)?
The issue could easily be the strength of your WiFi network.
Sky Stream and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.If you would like to post a “Send Your Thanks to Sky” message please click Here
This happens to me all the time when watching F1........annoying, but looking at the comments below this is an issue SKY won't fix, so easy decision, remove the packages and watch elsewhere........not paying for poor service, simple.
Hi, I've been tring to watch live football on Sky but it keeps buffering and trying to get me to watch the programme from the start. I've tried rebooting and checked for any broadband issues but there are none. Any ideas please?
I have exactly the same issues with live football streaming. I've tried using an ethernet cable to take the WiFi signal out of the equation, but this made no difference. If I check my connection using Netflix whilst I'm getting the issues with the sports I see that my connection speed (when using WiFi) is 59Mbps, so plenty good enough. Also, the fact that as soon as the actual match stops the problem goes away seems to suggest a bandwidth problem on Sky's side to me. This is infuriating and seems to be continuously covered up by the usual "It's your internet or Wifi connection" answer. Switching to Netflix and streaming a 4k movie (whilst sports is buffering) works flawlessly so I don't think the problem is mine.
