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Discussion topic: Sky to stream isssu

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This message was authored by Amnanaveed This message was authored by: Amnanaveed

Sky to stream isssu

Hi there . I already paid my all bill. Still I saw my app . Sky to stream not active subscription. 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky to stream isssu

Posted by a Superuser, not a Sky employee. Find out more

Hi @Amnanaveed 

 

If your viewing was restricted and you have paid your bill, you also need to ensure that you have set up a continuous payment method. Services will be restored once Sky have received payment.

 

If you believe your services should have been restored, power off your device at the mains for a few minutes and power it back on as per the advice here: https://www.sky.com/help/articles/missed-payments-sky-glass

 

If service still hasn't been restored you will need to speak to Sky. We are fellow subscribers here on the forum.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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