Sky puck

[Rossy1975]

I am so sorry I change to sky glass and sky pucks they are the worst thing they constantly say connection issue but when you go into settings and connection the say good WiFi, sky helpline are useless I won't to get out of my contact as it isn't fit for purpose not sure whether or not I need to take sky to court anyone else had a similar experience.

[Anonymous]

@Rossy1975 If you're in your first 31 days you have the right to cancel. After that it's up to Sky.

What most have found though is that WiFi is a nightmare way to connect the puck or Glass. Using an ethernet cable gives a far more stable connection so I would encourage you to give it a try. Turn WiFi off in the Settings if you do.