Sky live magnet

[annoyed+michelle]

I have just recieved my sky live . My questions are :-

1,  does the magnet effect the picture after awhile . I had an issue years ago when a magnet in a speaker made the side of the screen a funny colour .

2, do I need a zoom account to make video calls ? I presumed I could use FaceTime,messenger or similar 

[mikealanr · Accepted solution]

Hi @annoyed+michelle 

You would hope that as it has been designed for the live camera to be positioned at the top of the Glass unit this has been accounted for. I've not had any problems nor seen any reports on the forum.

Yes you need an account, the set up process is pretty simple, see: https://www.sky.com/help/home/sky-tv/sky-tv-glass/sky-tv-live/sky-live-apps/articles/sky-live-using-...

Sky have never marketed any other call / meeting service. The legal bit states: "Video call: Callers and recipients require Zoom for video calling on a compatible device." https://www.sky.com/glass/sky-live/product 

Hope this helps

MikeAlanR

[peter-marlow+1966]

I have had  the sky live camera  since it first came out and it does not effect  the picture and yes you do need to setup a zoom account no you can't  facetime

[TimmyBGood]

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@annoyed+michelle wrote:

1,  does the magnet effect the picture after awhile . I had an issue years ago when a magnet in a speaker made the side of the screen a funny colour .

That must have been a CRT set: magnets have no such effect on LCD panels

2, do I need a zoom account to make video calls ? I presumed I could use FaceTime,messenger or similar 

Zoom is the partner chosen by Sky, probably because they really need the user numbers after their post-pandemic slump.  Apple and Facebook are much less likely to be interested in such a partnership, particularly as they have their own hardware to sell.

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[peter-marlow+1966]

You will  need to use a laptop, tablet, or a pc to open  a zoom account, you  will have to put email  address  in on one of theses they will  then show on your  zoom on the account  on the app on the sky live apps  rail, you will then have  to  send anyone  on your  account  an invitation to join  you

[peter-marlow+1966]

Also I think  anyone  you invite  will need to have zoom  on there devices,  not 100% sure on that. You will need to check  that  out