Hi @Swift29
Try un-pairing and re-pairing the remote control as per the instructions here:
https://www.sky.com/help/articles/remote-control-help-sky-glass#:~:text=Re-pair%20your%20remote&text....
In terms of turning off. Sky has some eco settings, and the message can be easily missed. You can turn some eco features off but not all. See:
https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology#:~:text=Your%....
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
