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Discussion topic: Sky glass

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This message was authored by Rivermai This message was authored by: Rivermai

Sky glass

Why is my sky glass not showing Ultra despite me paying for the extra picture just looks dull 

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This message was authored by GD1 This message was authored by: GD1

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Rivermai  The picture looking dull does not mean you don't have HDR, have you tried adjusting the picture settings since having Glass installed?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Rivermai
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This message was authored by Rivermai This message was authored by: Rivermai

Re: Sky glass

Yes I have tried adjusting the settings , dosnt seem to make a lot of difference 

Rivermai
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This message was authored by Rivermai This message was authored by: Rivermai

Re: Sky glass

Maybe I'm just not adjusting to get the full benefit 

This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky glass

Makes sure back-light dimming is off, it should default to off and local dimming is on, this does not default.

 

Next I'd go into custom and make adjustments to suit your viewing. Don't leave on vivid it's dreadful.

 

Once your happy with settings just reboot the TV.

Rivermai
Topic Author
This message was authored by Rivermai This message was authored by: Rivermai

Re: Sky glass

Thankyou I will give this a try 

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