13 Jan 2023 08:00 AM
Why is my sky glass not showing Ultra despite me paying for the extra picture just looks dull
13 Jan 2023 08:05 AM
Posted by a Superuser, not a Sky employee. Find out more@Rivermai The picture looking dull does not mean you don't have HDR, have you tried adjusting the picture settings since having Glass installed?
13 Jan 2023 08:09 AM
Yes I have tried adjusting the settings , dosnt seem to make a lot of difference
13 Jan 2023 08:10 AM
Maybe I'm just not adjusting to get the full benefit
13 Jan 2023 09:40 AM - last edited: 13 Jan 2023 09:40 AM
Makes sure back-light dimming is off, it should default to off and local dimming is on, this does not default.
Next I'd go into custom and make adjustments to suit your viewing. Don't leave on vivid it's dreadful.
Once your happy with settings just reboot the TV.
13 Jan 2023 10:27 AM
Thankyou I will give this a try