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Discussion topic: Sky glass with amazon fire stick lips are not in sink

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This message was authored by: Darren5473

Message posted on ‎17 Feb 2025 03:36 PM

Sky glass with amazon fire stick lips are not in sink

Hi i keep having problems with my fire stick when watching with lips out of sink i have tried in diffrent tv and seems fine.

Any ideas 

thanks 

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎17 Feb 2025 04:36 PM

Re: Sky glass with amazon fire stick lips are not in sink

Posted by a Superuser, not a Sky employee. Find out more

Hi @Darren5473 

 

Try setting the AV sync on the fire stick as described here:

 

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GRZKUFGWX49Z6SWC

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Darren5473

Message posted on ‎17 Feb 2025 08:36 PM

Re: Sky glass with amazon fire stick lips are not in sink

Thanks in the end I put in a different hdmi and seems fine maybe not plugged in enough would that cause something like this 

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