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Discussion topic: Sky glass tv

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This message was authored by: Fraser265

Sky glass tv

Sky glass TV is stuck on updating software screen. I have currently moved house and don't have internet. The remote home button will not work

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This message was authored by: lettice

Re: Sky glass tv

Posted by a Superuser, not a Sky employee. Find out more

You will need some form of internet connection to complete the setup from the stage you at.

 

If you have a mobile phone, create a mobile hotspot and connect to that temporarily, until your home broadband is connected.

You will obviously need a data package on your mobile sim account to use that.

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This message was authored by: Fraser265

Re: Sky glass tv

I can't even get off the page to select hotspot at the minute. Tried resetting it several times 

This message was authored by: lettice

Re: Sky glass tv

Posted by a Superuser, not a Sky employee. Find out more

Rather than just restarting, do as it shows from step 4 recovery step here;

 


https://www.sky.com/help/home/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-tv/art...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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