03 Feb 2024 02:48 AM
Connected via Internet . Home button is showing lots of programmes but not a programme list or channel selector .
also HDMI -1,2& 3 are not connected . Have now switched on "for older device " in settings but has made no difference .
I was using sky internet until a week ago .
I have an aerial cable connected as before .
03 Feb 2024 08:59 AM - last edited: 03 Feb 2024 08:59 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @KarineD
The aerial is for back up purposes only (I.e if the internet goes down). HDMI ports are accessed via the apps and inputs rail and channels from the TV guide option.
Have you connected your Glass TV to your new router? If so try unplugging the TV for 5 mins from the mains and plugging it back in. If not you need to join the TV your new WiFi.
See https://www.sky.com/help/articles/sky-glass-no-wifi-connection-osm
MikeAlanR