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Discussion topic: Sky glass switches on automatically

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This message was authored by ben115 This message was authored by: ben115

Sky glass switches on automatically

I turn the sky glass tv off using the remote but if left for a couple of hours the tv automatically switches on

 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky glass switches on automatically

Posted by a Superuser, not a Sky employee. Find out more

Hi @ben115 

 

Sky Glass has 'Glance Motion Technology' so if you are in the room the TV will come on. Sometimes pets can also trigger this.

 

See: https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology#:~:text=With%....

 

You can turn this off in the menu as described in that article. If you have turned this off and the TV is still springing to life, try powering off at the mains for 10 minutes.

 

MikeAlanR 

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky glass switches on automatically

Posted by a Superuser, not a Sky employee. Find out more

@ben115  In addition to the post by @mikealanr I found I had a much more stable Glass TV experience when I turned OFF all the options in the Start up & Standby menu except for Networked Standby Mode which is best left ON.

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