Discussion topic: Sky glass says you are connected but will not proceed l have tried switching off and on nothing hap

This message was authored by: Sop1 · ‎24 Sep 2024

Sky glass says you are connected but will not proceed to connect what else can l try

This message was authored by: Pacman2 · ‎25 Sep 2024

Have tried to reset your network or reset your TV but resetting your TV will take a very long time it might sort out your issue but do ring Sky before you do this. I just kept on resetting my network until it worked I just got my TV black from being a bank picture and had to reset my TV to get it to work

This message was authored by: Sop1 · ‎25 Sep 2024

Which is the direct phone number to call for help with sky glass no connecting please

This message was authored by: mikealanr · ‎25 Sep 2024

@Sop1

See: https://www.sky.com/help/home and scroll down to need more help. You will see an 0333 number. Unfortunately the forum software doesn't allow us to post phone numbers.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: Sop1 · ‎25 Sep 2024

Thank you

This message was authored by: BRW1983 · ‎25 Sep 2024

Is this via WiFi or Ethernet cable connection?

Discussion topic: Sky glass says you are connected but will not proceed l have tried switching off and on nothing hap

Sky glass says you are connected but will not proceed l have tried switching off and on nothing hap

All Replies

Re: Sky glass says you are connected but will not proceed l have tried switching off and on nothing

Re: Sky glass says you are connected but will not proceed l have tried switching off and on nothing

Re: Sky glass says you are connected but will not proceed l have tried switching off and on nothing

Re: Sky glass says you are connected but will not proceed l have tried switching off and on nothing

Re: Sky glass says you are connected but will not proceed l have tried switching off and on nothing

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