0

Discussion topic: Sky glass remote buttons select wrong function

Reply
Avatar for Sam340
Level 1 icon
What's this?
This message was authored by: Sam340

Message posted on ‎08 Feb 2025 12:27 PM

Sky glass remote buttons select wrong function

Our sky glass remote buttons don't do what they're supposed to do, the home button turns the tv off and the circle and volume button doesn't work 

Report post
Post 1 of 3
709 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for mikealanr
Level 12 icon
What's this?
Superuser
This message was authored by: mikealanr

Message posted on ‎08 Feb 2025 02:27 PM

Re: Sky glass remote buttons select wrong function

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sam340 

 

You will need to order a new remote from Sky. See: https://www.sky.com/help/articles/remote-control-help-sky-glass-wrong-menu#:~:text=When%20you%20pres....

 

You can do this online: https://www.sky.com/help/forms/streaming-tv-remote

 

MikeAlanR

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 3
691 Views
0 Likes
Reply
Avatar for Sam340
Level 1 icon
What's this?
Topic Author
This message was authored by: Sam340

Message posted on ‎08 Feb 2025 03:28 PM

Re: Sky glass remote buttons select wrong function

Thank you for your help. I'll order one

Report post
Post 3 of 3
681 Views
0 Likes
Reply
Reply