Sky glass rebooted and states now connected but csnt continue as remote

[CAFricker]

Sky glass rebooted. Screen states You're now connected but remote won't allow me to select continue. Remote has new batteries.

[Tom-W19]

Hi @CAFricker 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @CAFricker . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks