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Discussion topic: Sky glass not loading or extremely slow
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This message was authored by: C_spicer
Message posted on 24 Aug 2025 05:13 PM
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Sky glass not loading or extremely slow
Hi there,
I have had sky glass for 2 weeks now and the internet connection is extremely slow. It will say on the screen no connection for ages, when it dogs eventually load it is extremely slow and some apps will now load at all.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Aug 2025 07:27 AM
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Re: Sky glass not loading or extremely slow
@C_spicer go into the Network Settings and chack the WiFi signal strength the unit is getting as it sounds like that could be the problem.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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