Sky glass keeps turning itself off

[Laava]

My glass tv randomly turns itself off whilst I am watching it .. sometimes after 10 minutes other times are longer 

now I cannot get my5 it's just a black screen? 

[Greenfingers001]

Hi there @Laava , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[thenewno2]

Mine does the same. Any resolution to this? 

[Tom-W19]

Hi @Laava 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[BeardedCanary30]

Mine does this too. Is there a fix ? I nt want to be paying for a TV that does this