Sky glass keeps miving back or completely missing a program altogether

[Nicki2104]

If I watch a programe from the start it can jump backwards through the programed or even jump to the end of a programme. This happens everyday. Had my Internet check all is good. What do I do 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147