01 Feb 2024 09:41 PM
My sky glass has an issue where the screen turns green and a high pitched noise. The whole thing is frozen and can only be stopped by unplugging. This has happened 5 or 6 times in last few weeks
01 Feb 2024 11:48 PM
Posted by a Superuser, not a Sky employee. Find out more@Pennostar I had something similar over a year ago and a reboot resolved it and luckily the issue never occurred again. However your issue sounds more serious than mine as it is happening to you on a regular basis. I would contact Sky with a view to getting your Glass TV replaced as it sounds as though it may be faulty.
02 Feb 2024 06:28 AM
Try unplugging the the tv from the mains for 10mins then plug it back in this will reboot the tv and should clear the problem, if it does not then ring sky,