Hi, we got our gen 2 tv last night but since plugging it it's not come on. Tried the reset as shown on guidelines and it's been flashing since. Has anyone else had this issue?
You may need to ring Sky Technical and see what they can do to help you quickly. If the steps they try with you don't work they can sort a replacement out for you there and then.
I've spoken with someone from the technical team, they've advised to wait a few hours for another team and will call back. Hopefully it gets resolved or replaced.
Posted by a Superuser, not a Sky employee. Find out more
Have try turning it off unplugging it for the mains for about 10 mins and plugging it back in and at the same time pushing and holding the power button on the side of the tv ?
Yes, I was advised to do that and I have tried that a few times now. Still nothing, it just keeps flashing. I am waiting for the technical team to call back as they said. If not then I hope it gets replaced as we've only just got it last night
