Discussion topic: Sky glass channel 159 Challenge when adverts play the screen freezez

This message was authored by: Billyj1945-28 · ‎13 Feb 2024

Watching Channel 159 Challenge Sky glass tv when it switches over to adverts the screen frezzes for a long time before picture comes back. I have contacted Sky try Ethernet cable and WiFi neither fixed the problem. Sky sending me a booster but I don't think it will solve the problem as internet speed good 160 m bytes. Sky will not replace the tv

This message was authored by: TimmyBGood · ‎13 Feb 2024

@Billyj1945-28

Apparently also a phenomenon on Stream.

https://helpforum.sky.com/t5/Sky-Stream/Challenge-channel-freezing-after-an-ad-break/m-p/4557480/hig...

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Sky glass channel 159 Challenge when adverts play the screen freezez

Sky glass channel 159 Challenge when adverts play the screen freezez

All Replies

Re: Sky glass channel 159 Challenge when adverts play the screen freezez

Was this discussion not helpful?

Search Sky Community

Start a new discussion