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Discussion topic: Sky glass 55 keeps saying please wait for your programme to load

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This message was authored by jamesc1980 This message was authored by: jamesc1980

Sky glass 55 keeps saying please wait for your programme to load

My sky glass over the last week keeps displaying the please wait for your programme to load. Message . My sky glass 55" is Ethernet to the router  and speed is fine . 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky glass 55 keeps saying please wait for your programme to load

Posted by a Superuser, not a Sky employee. Find out more

@jamesc1980 try turning the Glass off at the plug for 30 seconds.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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jamesc1980
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This message was authored by jamesc1980 This message was authored by: jamesc1980

Re: Sky glass 55 keeps saying please wait for your programme to load

Yeah works but having to do it 2/3 times a day ???

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky glass 55 keeps saying please wait for your programme to load

Posted by a Superuser, not a Sky employee. Find out more

how close is your router to the TV? if its right next to the TV that could be the problem, as the TV may suffer from interference.

 

The Sky instructions helpfully state don't have the router "too close" to the TV/Stream puck whatever too close actually means.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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