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Discussion topic: Sky box

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This message was authored by: Sofia10

Message posted on ‎16 Apr 2025 07:52 AM

Sky box

My sky box isn't turning on. I have gone through all the steps that you website has suggested done all of them and it still shall not turn on. There is no light to say it is on standby. 
There is nothing wrong with the batteries in the tv remote as I have changed them over to be brand new ones. 

I need some help. My son is autistic and tv is his safety net. 

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎16 Apr 2025 08:05 AM

Re: Sky box

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Is this a Sky glass tv that is not turning on, as you mention a Sky box?

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This message was authored by: peter-marlow+1966

Message posted on ‎16 Apr 2025 12:40 PM

Re: Sky box

Posted by a Superuser, not a Sky employee. Find out more

Have you tried in a different  plug socket,  and have you checked the fuse  ? I know it's  a couple of  simple things  to check but i had a similar issue  with my  55inch sky glass gen 1 the other day and it was  the fuse in  the plug that had gone, changed it  and it turned  straight  back on 

P c marlow
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