Sky VIP

[Ruthi80]

Hi, I've recently recontracted with upgrade to sky glass TV. Subsequently my sky VIP has reverted to silver from gold (as per "new" customer status). How do I get this corrected? Thanks

[Jporch316]

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@Ruthi80 wrote:

Hi, I've recently recontracted with upgrade to sky glass TV. Subsequently my sky VIP has reverted to silver from gold (as per "new" customer status). How do I get this corrected? Thanks

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Hi @Ruthi80 

@I have escaped your issue to sky community online support team

please keep a lookout for a chat invitation to start the support 

[Greenfingers001]

Thanks for escalating this. We’ve sent @Ruthi80 an invite to chat.