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Discussion topic: Sky Remote

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This message was authored by Remote__ This message was authored by: Remote__

Sky Remote

How can I change the battery in my sky glass remote.


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Sky Remote

Posted by a Superuser, not a Sky employee. Find out more

Hi @Remote__  You need to remove the back of the remote to replace the batteries. This can be a bit of a problem as the first couple of times you try to remove the back it is very stiff. 

 

I find holding the remote at both ends with the buttons down and my thumbs on top and then applying pressure and pushing with one thumb and pulling with the other in the direction of the arrow is sufficient to remove the cover. Note the back only moves a few millimetres and can then be lifted off. 

 

A number of people have found that wearing rubber kitchen gloves helps to give more purchase on the plastic components.

 

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Sky Remote

Posted by a Superuser, not a Sky employee. Find out more

Deleted. Sorry misread.

This message was authored by oldfella This message was authored by: oldfella

Re: Sky Remote

Posted by a Superuser, not a Sky employee. Find out more

@Remote__ wrote:

How can I change the battery in my sky glass remote.


Hi @Remote__ 

See following link

https://www.sky.com/help/articles/your-sky-glass-remote

This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Sky Remote

Posted by a Superuser, not a Sky employee. Find out more

Hi @Remote__  You need to remove the back of the remote to replace the batteries. This can be a bit of a problem as the first couple of times you try to remove the back it is very stiff. 

 

I find holding the remote at both ends with the buttons down and my thumbs on top and then applying pressure and pushing with one thumb and pulling with the other in the direction of the arrow is sufficient to remove the cover. Note the back only moves a few millimetres and can then be lifted off. 

 

A number of people have found that wearing rubber kitchen gloves helps to give more purchase on the plastic components.

 

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
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