Hi @Thoran5175
This is a public forum and we are all customers too. No engineer will come off the back of you posting here. Sky don't usually send engineers for all Glass.
Some questions, what speed is your internet connection? And how is your Glass connected to the internet?
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
